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Hub - Help Center

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Latest activity by Hub - Help Center
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    Hub - Help Center created an article,

    Adding an Option for an Experience

    Once you have filled in the Basic Details, you need to add an option for your experience. You can set up your experience as a single option or multiple options. Options are differences in your serv...

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    Hub - Help Center created an article,

    How to Add an Experience?

    We have revamped our flow of adding New Experiences to our platform, dividing it into 2 basic sections: 1. Adding Basic Details 2. Adding an Option for you experience Here's how you can do it: Step...

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    Hub - Help Center created an article,

    How to add API codes for a New Experience

    You can now update the API for an existing experience on Headout or for a new experience that you are adding.    Here's how you can get it done:   Step 1: Log in to Hub Log in to your Hub Account u...

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    Hub - Help Center created an article,

    Report shifting to a different API Platform

    Switching to a new API platform from your current one? Keep us informed about the change. We will make the necessary changes on our end too. Here's how you can do it: Step 1: Log in to Hub Log in t...

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    Hub - Help Center created an article,

    How to Report API Errors

    Automation errors can be frustrating and disruptive to our overall user experience. We have a dedicated tech team who can help resolve the issue very quickly. You can raise a ticket with us if you ...

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    Hub - Help Center created an article,

    How to update API code for an exisitng experience

    Keeping API codes up to date is essential to maintain the functionality of your experience. This ensures that there are no errors in the product in terms of pricing, inventory, etc.  You can easily...

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    Hub - Help Center created an article,

    How to update seasonal rate card

    Rate cards are extremely important for our team to update the right prices for your experiences. Our system is robust enough to handle price changes for a specific season or even for a specific day...

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    Hub - Help Center created an article,

    How to add/update promotional price for a specific experience?

    Promotional prices are usually temporary and can vary depending on your business's marketing strategy. Our system to built to handle this with easy.  To update a promotion price, the first step is ...

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    Hub - Help Center created an article,

    How to Close/Remove Slots for an Experience

    It may happen that certain experiences may not run the entire day and you may need to close slots due to less inventory. You can easily remove slots for a given experience using Hub.  If you are co...

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    Hub - Help Center created an article,

    How to Update or Create a New Schedule for your Experience

    For every experience that you have listed on the Headout platform, you can offer it in a number of variants. For example, if you currently offer a guided tour in English, but you want to offer it i...