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Hub - Help Center

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  • Creating and managing offers on Hub

    You can create targeted offers from your Hub dashboard to help boost bookings.This guide explains how offers work, how to set them up, and how to manage them with ease.Why use offers?Offers help yo...

  • Managing schedules on Hub

    Managing schedules in Hub Managing schedules is key to keeping your offerings on Headout current and ensuring smooth operations. Schedules typically include: Dates and times your experience is ava...

  • Adding an Option for an Experience

    Once you have filled in the Basic Details, you need to add an option for your experience. You can set up your experience as a single option or multiple options. Options are differences in your serv...

  • How to Update the Meeting Point Address for an Experience

    Meeting point information is critical for our mutual guests to have a successful and pleasant experience. The details have to be specific to ensure the guests arrive at the right time at the right ...

  • How to Close/Remove Slots for an Experience

    It may happen that certain experiences may not run the entire day and you may need to close slots due to less inventory. You can easily remove slots for a given experience using Hub.  If you are co...

  • How to Add an Experience?

    We have revamped our flow of adding New Experiences to our platform, dividing it into 2 basic sections: 1. Adding Basic Details 2. Adding an Option for you experience Here's how you can do it: Step...

  • How to Manage your Company's Account Details on Hub

    You can now manage all of your team members' contact and critical information in one place. This allows us to contact the appropriate team on your end, making communication easier. It also streamli...

  • Finance Payout: How Payment Cycle Works at Headout

    At Headout, we follow a standard reporting process.    Headout Standard reporting: Self Reports (SR) are monthly reports we send to our partners under the payment basis Headout Standard Reporting. ...

  • Reviews and Rating Dashboard: See What our Mutual Guests are Saying

    The Customer reviews and ratings dashboard allows you to monitor customer satisfaction and experience in real-time. You'll also be able to identify customer pain points and prioritize improvements ...

  • Types of Tickets at Headout

    Tickets can be shared with guests in various ways depending on the partner’s choice of fulfillment as well as the accepted redemption method at the venue.   Tickets are either shared as a ticket li...