Hub - Help Center
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Creating and managing offers on Hub
You can create targeted offers from your Hub dashboard to help boost bookings.This guide explains how offers work, how to set them up, and how to manage them with ease.Why use offers?Offers help yo...
Managing schedules on Hub
Managing schedules in Hub Managing schedules is key to keeping your offerings on Headout current and ensuring smooth operations. Schedules typically include: Dates and times your experience is ava...
How to Add an Experience?
We have revamped our flow of adding New Experiences to our platform, dividing it into 2 basic sections: 1. Adding Basic Details 2. Adding an Option for you experience Here's how you can do it: Step...
How to add API codes for a New Experience
You can now update the API for an existing experience on Headout or for a new experience that you are adding. Here's how you can get it done: Step 1: Log in to Hub Log in to your Hub Account u...
Report shifting to a different API Platform
Switching to a new API platform from your current one? Keep us informed about the change. We will make the necessary changes on our end too. Here's how you can do it: Step 1: Log in to Hub Log in t...
How to Report API Errors
Automation errors can be frustrating and disruptive to our overall user experience. We have a dedicated tech team who can help resolve the issue very quickly. You can raise a ticket with us if you ...
How to update API code for an exisitng experience
Keeping API codes up to date is essential to maintain the functionality of your experience. This ensures that there are no errors in the product in terms of pricing, inventory, etc. You can easily...
How to update seasonal rate card
Rate cards are extremely important for our team to update the right prices for your experiences. Our system is robust enough to handle price changes for a specific season or even for a specific day...
How to Close/Remove Slots for an Experience
It may happen that certain experiences may not run the entire day and you may need to close slots due to less inventory. You can easily remove slots for a given experience using Hub. If you are co...
How to Update or Create a New Schedule for your Experience
For every experience that you have listed on the Headout platform, you can offer it in a number of variants. For example, if you currently offer a guided tour in English, but you want to offer it i...