Adding a schedule to a new listing

A schedule tells Headout when your experience is available and how much it costs. It combines four things: the dates it runs, the days and time slots guests can book, the pricing for each guest type, and the inventory (how many spots you have). Every new listing needs at least one schedule before it can go live.

A few words you'll see

• Pax / guest type — a category of guest you sell to, like Adult, Child, or Senior.
• Inventory — the number of spots (tickets) you have available.
• Slot — a specific start time guests can book, like 10:00 AM.
• Closure — a date when you're closed (e.g. a public holiday). You add these separately, not inside a schedule.

Good to know: A schedule name is only visible to you — never to guests. Use it to tell your schedules apart, like Summer weekday mornings.

Before you start

• You should be inside the Schedules ,closures and campaign step of the new-listing flow.
• Have your operating days, time slots, prices, and capacity ready.

Adding a schedule is part of setting up the option — there is no separate schedules page to visit. In the left-hand panel of the listing form, under your option, click Schedules, Closures, & Campaigns. It is the last step of the option, after Guest types.

The Add schedule panel opens with four steps shown as numbered columns: Title & dates → Time slots → Pricing → Inventory. You complete them in order — the ones you have not reached yet show “Empty. Click to edit.” Move forward with Next.

Step 1 — Title & dates

1. Schedule name. Enter a name you'll recognise later, e.g. Summer weekday mornings. Guests never see it.

Why it matters: once you have several schedules (summer vs winter, weekday vs weekend), a clear name is how you tell them apart at a glance.

2. Date range. The date range is simply how long this schedule runs — the window it stays active for. Set a From (start) date and a To (end) date. Use the 3 / 6 / 9-month quick chips to fill it fast. A single schedule can run up to 365 days.

What this actually means: if you set From 1 June and To 30 September, this schedule is live for those four months. Guests can book on any operating day inside that window, and the schedule automatically stops applying after 30 September — you don't have to switch it off.

Tip: You'll add specific holiday and closure dates separately later — set the full range now, and block out individual closed days afterwards.

Click Next to move to Time slots.

Step 2 — Time slots

This step defines how long guests stay and when they can enter. Two settings drive everything else: Duration type and Entry type.

Duration type — how long a visit lasts

• Fixed duration — a set length that's the same for every guest. You enter that length (for example, 2 hours, 4 hours, or 6 hours). 
  Use this when there's a defined start and end — a guided walking tour, a cooking class, a boat cruise. For fixed entry times, the end time is calculated automatically (start + duration).
• Flexible duration — no set length; guests stay as long as they like within your operating hours. 
  Use this when guests come and go freely — a museum, a viewpoint, a garden.

Entry type — when guests can come in

• Per-day — you set only the days the experience operates. Guests can enter any time on those days (within your operating hours). 
  Example — a museum: set the open days and hours (say 9:00 AM–6:00 PM). A guest walks in whenever they like that day.
• Time slots — you set the specific times guests can enter. 
  Example — a guided tour: departures at 10:00 AM, 12:00 PM, 2:00 PM.

Putting them together (common combinations)

• A 2-hour guided tour with set departures — fixed
• A museum / attraction open all day ( "flexi-flexi" ) — flexible
• A show that runs a set length, anytime entry — fixed

"Flexi-flexi" is the shorthand for Flexible duration + Per-day entry — the simplest setup, used for open-all-day attractions

Add your days and time slots

Add the times guests can book using:

• Add time slot — add one slot at a time.
• Add slots at interval — enter a time range and we generate slots automatically (e.g. every 30 min from 9:00 to 5:00).
• Add different day — set a different pattern for other days.

⚠ Important — this applies to ALL your schedules: The duration and entry type you set here apply to every schedule under this booking option, and they can't be changed later. If you'll run summer and winter schedules, they must all share the same duration and entry type.

When you continue, a Confirm duration & entry type dialog appears. Read it, then click Confirm to lock these settings.

Then click Next to move to Pricing.

Step 3 — Pricing

Set the price for each guest type (e.g. Adult, Child). The pricing table has these columns — hover the ⓘ icon beside any heading for a quick reminder:

• Guest type — the category of guest you're pricing (Adult, Child, and so on).
• Retail price — the standard price you usually charge guests for this ticket.
• Net price — the amount you'll receive from Headout for each booking, after commission.
• Commission — the percentage Headout keeps per booking, entered as a % .

Fill these in for every guest type you sell. The three amounts stay in sync — your Retail price minus the Commission gives your Net price.

Note: Just below the table you'll see your currency, e.g. All prices in USD ($). And prices shown to guests may be adjusted by Headout through discounts or markups — so what a guest finally pays can differ from your retail price.

Click Next to move to Inventory.

Step 4 — Inventory

Tell us how many spots you have and the booking limits.

1. Inventory sharing mode — how your spots are counted across guest types:

• Independent — each guest type has its own pool. Example: 20 Adult tickets and 10 Child tickets, counted separately.
• Shared — all guest types draw from one combined pool. Example: 30 total spots on a bus, shared by Adults and Children in any mix.

2. For each guest type, set:

• Availability — Limited (a fixed number) or Unlimited (no cap).
• Quantity — how many spots (shows ∞ when Unlimited).
• Minimum / Maximum — the fewest and most of that guest type allowed in a single booking. Example: Min 1, Max 10 Adults per booking.

Save your schedule

How the steps work. You complete the four steps in order — each stays locked until the step before it is complete. Fill Step 1, and Step 2 opens; and so on.

When all steps are complete, click Save schedule. You'll see an "Information saved successfully" confirmation, and the schedule appears in your list.

Repeat these steps to add more schedules, or continue with the rest of your listing setup.

Frequently asked questions

Do I have to finish all four steps before I can save?
You complete them in order — each step unlocks the next. When all four are done, Save schedule becomes available.

Can I add more than one schedule to a listing?
Yes — repeat the steps to add as many as you need (for example different seasons or day patterns). Each one is saved separately.

Why can't I change the duration or entry type later?
They're set once at the option level and shared by every schedule under that option, so choose them carefully during setup.

Can I set a guest type as free?
Yes — in the Pricing step you can mark a guest type as free instead of entering a price.