Editing an existing schedule

You can update a schedule at any time from the Schedules dashboard — extend its dates, adjust days and times, change pricing, or update inventory. This article shows how to open a schedule, what you can and can't change, and what happens after you submit.

Edit vs. add a new schedule — which do I need?

• Edit when the same schedule just needs a tweak — a price change, a new time slot, a longer date range.
• Add a new schedule when it's really a different period or offer. See Adding a schedule to an existing listing.

A few words you'll see

• Schedule — the dates, days, time slots, pricing and inventory for an option over a date range.
• Option — the specific variant of an experience the schedule belongs to.
• Slot — a specific date + time guests can book.
• Under review — a submitted change waiting for our approval before it goes live.

Not available on every account. Managing schedules on Hub depends on your setup. If you don't see Schedules in the left-hand menu, your experiences are managed a different way (for example via an API / channel-manager connection) — raise a ticket with the changes you need and our team will action them.

Before you start

• Open the Schedules dashboard and find the schedule you want to change.
• Have your updated dates, times, prices or inventory ready.

Open a schedule to edit

On the Schedules dashboard, find the schedule in its experience's table. You can open it two ways:

• Click the schedule's Actions menu (far right of the row) and choose Edit, or
• Click the schedule name. This opens a read-only Schedule Details view — click Edit there to make changes. (A draft opens the editor directly.)

What else is in the Actions menu

• View details — a read-only summary of the schedule.
• Edit — open the schedule to make changes.
• Duplicate — create a copy to adjust into a new schedule. A fast way to build next season from this one.
• Deactivate / Activate — turn an active schedule off, or a deactivated one back on.
• Extend — push the end date out.
• Delete — permanently remove it.

The menu changes with the schedule's status

You won't see every action on every schedule — the menu only offers what makes sense for that row:

• Draft — Edit, Duplicate, Delete. No View details, because there's nothing published to view yet.
• Active — View details, Edit, Deactivate, Duplicate, Delete.
• Inactive — View details, Edit, Activate, Duplicate, Delete.
• Under review — View details, Edit, Duplicate, Delete.
• Expiring soon and Expired — Extend appears at the top of the menu, alongside the usual actions.
• Rejected — View details, Edit, Duplicate, Delete. Open it, fix what was flagged, and submit again.
• Missing information — View details, Duplicate, Delete. Edit isn't available — see below.
• Closures — Delete only. Closures aren't edited; delete the one you have and add a new one.

Delete only appears when the option has more than one schedule, because every option must keep at least one. If it's missing, that's the schedule you can't remove.

Important: A schedule marked Missing information can't be edited by you. It's flagged with a warning icon on the row, and hovering it explains why — usually that the schedule was deactivated after a change to the experience's timings or duration, or by an inventory sync. Raise a ticket with the experience name and the schedule, and our team will sort it out.

Make your changes

Editing opens the same step-by-step wizard used to create a schedule — titled "Edit schedule …" — with five steps: General details → Time slots → Price setup → Inventory setup → Preview and submit. Move through them with Next and Back, or click Save as draft (top-right) to pause and finish later.

What you can and can't change

You can edit: the schedule name, date range, operating days and time slots, pricing per guest type, and inventory.

You can't change:

• The Experience, Option, and Vendor — these are shown read-only in General details.
• The Duration type and Entry type — these are set on the option and shared by every schedule under it. If they're genuinely wrong, that's a change to the option itself — reach out to your Headout contact.
• The Selling price and other calculated values update automatically as you edit your Retail price and Commission.

Submit your changes

On Preview and submit, review the summary and click Submit.

• If moderation is needed, you'll see "Schedule submitted successfully!" and the schedule goes to Under review, then back to Active once approved.
• If you haven't actually changed anything, you'll see "There is no change to submit for review."

Good to know: while your changes are under review, the schedule keeps selling with its current, already-approved settings — guests aren't affected until the update is approved.

Deleting a schedule

Open the row's Actions menu and choose Delete, then confirm — this can't be undone.

• You must keep at least one schedule for each option.
• To just pause selling for a while, use Deactivate instead — you can re-activate it later without rebuilding it.

Frequently asked questions

Will my edit go live immediately?
Changes go through a quick review first — the schedule shows Under review, then returns to Active once approved. It keeps selling with its current settings in the meantime.

Can I change the price or inventory of a live schedule?
Yes. Edit the Price setup or Inventory setup step and submit. For a quick one-off price or availability change to specific dates, you can also use Managing your prices and Managing availability and inventory.

Why can't I change the duration or entry type?
Those are set on the option and shared by every schedule under it, so they're locked here. If they're genuinely wrong, raise a ticket and we'll help.

My changes were rejected — what now?
Open the schedule, fix the flagged issues, and submit again. Nothing is lost.

The Edit option isn't in the menu.
Two reasons it disappears. On a Missing information schedule, editing is disabled and our team needs to restore it — raise a ticket. On a closure, there's nothing to edit: delete it and add a new one.

I want to stop selling for a while without losing the schedule.
Use Deactivate from the Actions menu, and Activate when you're ready to sell again.