We have three different automated connectivity options at Headout. Each of these options ensures a hassle-free and seamless experience with minimum failures.
- Direct API connection: your API to Headout
- Connect through channel managers
- Browser automation
Direct API connection
If you have APIs built to access your ticketing system, we can directly integrate our system to handle all the booking needs without needing any manual intervention.
We have carefully built specific APIs to connect every aspect of the product and manage them at a minute level.
Benefits of connecting directly with API:
- Real-time inventory management
- Price-changing capability at the schedule level
- Instant booking details of customers
- Easy booking cancellations
- Real-time product change updates on the Headout portal
- Zero error in booking confirmations
Our dedicated automation team will work with you to connect the API seamlessly. We will also help in testing the whole flow and be there in support for any issues in the future.
Using this method, we are connected with several attractions like Burj Khalifa, Moulin Rouge, Oceanographic, FCB among others.
Channel Managers
We have integrated top channel managers in the industry to seamlessly connect with our portal. The channel manager acts as a middleman to provide you with control over your product and ensure a high-quality booking experience.
Here are some of the Channel Managers we work with:
Get in touch with any of them and set up your account. The Channel Managers usually provide you with a portal where you can manage your products.
We have a dedicated Automation team at Headout to help you out with this. The team will work with the channel managers and your team to get the integration right.
Our team is highly efficient in handling any issues that can come up. We also run regular audits to comb through any potential issues and fix them before they even come up.
Benefits of connecting via Channel Managers:
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- Real-time inventory management
- Price-changing capability at schedule level
- Instant booking details of customers
- Easy booking cancellations
- Real-time product change updates on the Headout portal
- Zero error in booking confirmations
Browser Automation
If it is not possible to connect to your APIs, we can improve the customer experience by automating the booking process on your B2B portal. This can be done by using browser automation: Selenium
Selenium is an automation tool that mimics all the actions that a person would do to book a ticket on your portal. The tool will also update the inventory if your portal shows the inventory in a calendar view.
The Selenium tool uses the existing user interface of the Partner’s B2B portal and does not change anything on the B2B portal. Since we are not hitting any API directly, it will not lead to any change or error in the Partner’s ticketing system.